Terms and Conditions

The Terms and Conditions of Service are a binding agreement between the Customer and InterNative Logistics, LLC. Please read them carefully.

Brief Introduction

These Terms and Conditions apply to all shipments and other services the company provides. If the company offers services and issues a document or executes an agreement relating to the provision of services that contains terms and conditions that differ from those set forth here, the provisions in such other document or agreement shall take precedence to the extent that they conflict with these Terms and Conditions. Otherwise, any services the company provides shall be subject to the following terms and conditions. The company may update these terms and conditions at any time, so for the most recent version, contact info@Internativelogictics.us.'


This website is not appropriate for children. If you are a minor (under the age of 18), you may only use the service with the consent of your parent or legal guardian. If you are under the age of 18, kindly refrain from giving this website any personal information. This website and its services are not intended for use by anyone under the age of 18 without guardian's supervision. Use of this website is not recommended for those under the age of 13. You must read Section 10. The arbitration agreement requires that any claim you may have against InterNative Logistics be resolved through arbitration first.


"Company" refers to InterNative Logistics, LLC or its representatives or agents.

The term "Customer" means the person(s) or entity(ies) for whom the Company is providing services, as well as the principal(s), agent(s), employee(s), and/or representative(s) of those person(s) or entity(ies), including but not limited to shippers, importers, exporters, carriers, secured parties, warehousemen, buyers, sellers, shipper's agents, insurers, underwriters, break-bulk agents, contractors, and consignees. It is the Client.

The term "goods" refers to the cargo that the customer or someone acting on their behalf receives for a specific shipment, including the cargo listed on the face of the bill of lading and, if the cargo is packed into a container or containers, the container or containers as well.

Quotations Are Flexible

Without prior notice, the company reserves the right to change its rates, fees, freight costs, service features, insurance premiums, and products. aposes are for informational purposes only unless the company signs a written contract or agreement.

Packaging and Containers

Each shipment must be correctly and legibly marked with the consignee's and the customer's names, complete addresses, and phone numbers.

It is the customer's responsibility to properly package the goods for safe delivery, including shielding any items that might get damaged during delivery due to environmental factors like weather, temperature changes, or atmospheric pressure.

The customer shall be liable to the company for any additional costs incurred by the company as a result of any special devices and shall supply any special devices necessary for the safe handling of the goods.

Superficial rust, oxidation, or any other condition similar to this caused by moisture is not a sign of damage but rather a characteristic of cargo, and acknowledging receipt of the goods in what appeared to be good order and condition does not imply that such conditions of rust, oxidation, or something similar did not exist at the time of delivery.

The following additional terms and conditions shall apply in place of any inconsistent terms and conditions should the company receive goods already packaged into containers:

  • The bill of lading alone, including the arrangement and state of the containers' contents, serves as prima facie proof that the specified number of containers were received.
  • When the company delivers the containers with the seals intact, delivery shall be deemed full and complete.
  • The customer guarantees that the containers have been packed and filled correctly, that the goods can be transported in containers, that the containers are appropriate for the intended uses, and that the containers have been properly sealed.

Responsibility for Payment

All carriers and other third parties that the Company chooses to transport and deal with the Goods will be paid their rates and charges in addition to the compensation the Company receives for its services.

The customer must pay all charges before shipment unless the company expressly grants the customer credit in writing. If the Company extends credit to the Customer in connection with a specific transaction, the Customer must not interpret this as approval for a continuing extension of credit. Payment terms are "due upon receipt" unless otherwise specified in a separate written agreement if credit has been granted to the Customer.

If the Company does not specify otherwise, payment must be made in US dollars. Each and every invoice must be paid in full, without deduction or set-off, even for amounts related to unpaid claims.

The customer shall be solely responsible for all shipping and delivery costs, as well as any other expenses incurred by the Company, including returning or storing any Goods, even though the Customer may provide the Company with alternate payment instructions.

Any unpaid obligation will accrue interest at fifteen percent (15%) per year, or the maximum permitted by law, starting on the date it became due. If the Company decides, in its sole discretion, that it is necessary to take legal action against the Customer to recover money owed to the Company, the Customer will be responsible for covering all related costs, including reasonable legal fees.

The business reserves the right to reject shipments paid for with cash or freight charges collected upon delivery (FCCOD) or COD. If the Company accepts a COD or FCCOD shipment, it is only required to make reasonable efforts to secure COD or FCCOD. If a shipment is tendered COD without prior payment or if payment is lost, dishonored, refused, returned, or for any other reason, the Company shall not be liable to the Customer or any third party. Payment must be made using bank drafts, certified funds, or a similar guaranteed payment method for FCCOD shipments. The Customer shall be responsible for any costs incurred by the Company as a result of any payment that is refused, returned, dishonored, or otherwise. All freight charges incurred by the Company are ultimately the Customer's responsibility.

The Company will not invoice a third party on the customer's behalf unless expressly permitted in writing.

If the Company is not notified of any claims for alleged overcharges within 180 days of the original invoice date, the claims will be deemed waived. Despite the aforementioned, the Company may apply overpayments or other credits owed to the Customer against such an account if the customer's account is more than 60 days past due without waiving any other remedies available to the company.

Disclaimer And Limitation Of Liability



The company has no obligation to obtain insurance on the customer's behalf unless specifically requested and agreed to in writing by the customer; in all circumstances, the customer is responsible for paying all premiums and fees associated with obtaining the requested insurance.

Right to refuse service requests for shipping

The company retains the right to refuse any shipping request at its sole discretion. We will not ship any shipment that includes a good that the Department of Transportation (DOT), International Air Transport Association (IATA), or International Civil Aviation Organization (ICAO) has designated as a restricted article or hazardous material, for example. Shipments that contain objects that cannot be transported safely or legally include but are not restricted to:

  • Animals
  • Plants
  • Chemicals
  • Perishables
  • Precious Metals
  • Explosives
  • Explosives
  • Precious Stones
  • Liquor
  • Negotiable items in the bearer form

Force Majeure

Both the Company and the Customer shall be excused from performing or delaying the Services and obligations contained herein in the event of Force Majeure.

Each party agrees to give the other party immediate oral notice of a force majeure event, outlining its nature and anticipated duration, and, as soon as is reasonably possible, a written notice. As soon as the cause is resolved, this party shall notify the other party.

The term "Event of Force Majeure," as used in this clause, refers to any of the following: fire, flood, explosion, typhoon, earthquake, sandstorm, windstorm, infection disease, epidemic, pandemic, riots, calamities, strikes, lockout, labor shortage or dispute, war, other acts of God, acts or requests of government, accident, change of regulations or rules or law or government policy that prevents a Party from carrying out any of its obligations.


Suppose InterNative Logistics is unable to resolve a Customer dispute, claim, or controversy (a "Dispute") arising out of or relating to these TERMS, an Order, InterNative Logistics's services, or any other Customer engagement with InterNative Logistics (a "Dispute"), including disputes that developed before Customer accepted these TERMS. In that case, the customer agrees that all such disputes will be resolved through mandatory arbitration. According to the American Arbitration Association's ("AAA") Consumer Arbitration Rules and the Supplementary Procedures for Consumer-Related Disputes, the AAA will conduct the arbitration.


This Agreement shall be binding upon and inure to the benefit of the Company and the Customer and their respective representatives, successors, and permitted assigns. Neither party may assign this agreement without the other party's prior written consent. Any provision of this agreement that neither party strictly complies with will not be seen as waiving or exempting the other party from future performance. The Agreement expresses completely and exclusively the understanding of the company and customer and supersedes all prior negotiations, representations, or agreements with regard to its subject matter, whether written or oral. The contract may only be amended by written documents that both the company and the customer have signed. Any part of these Terms and Conditions of Transportation Services that is found to be unenforceable will not affect the validity or enforceability of any other provision of these Terms and Conditions of Transportation Services.